I bought five Shubunkins for my pond. Source: https://liveaquaria.com. Liveaquaria treats you like a person that does not make stuff up. 9 mollies. Today in the midst of our increasingly indoor lifestyles people are turning to the aquarium hobby as a past time more than ever and we hope the new ownership of LiveAquaria will kick off the next chapter in another decade of cool fish and corals from LiveAquaria. This was the response: Since the Petco purchase, I have noticed their stocking levels and variety have dwindled greatly. Terms of Use, All my previous deliveries were just left on my front porch for me so I don't understand why this guy couldn't do the same thing. We also ensure all reviews are published without moderation. Beware - scam!!! Saltwater fish arent cheap and it could be hundreds at times. I think I will be buying some animals from the DD in the future. Has been my go to place. Here are 8 tips for writing great reviews. Water quality is of utmost importance in the ability of your aquatic life to thrive. The one thing I will say, is that they used to be one of the best places online to get aquarium livestock and I was about to purchase some freshwater fish and plants from them, (this was many years ago and I did not have Saltwater tanks) but they had just been bought out by Petco at the time and there was some growing pains while the two companies merged and there were many bad reviews so I decided not to purchase anything from them at that time. All 6 Boesmani were dead. Learn how to improve water quality, use UV sterilizers, the benefits of using automatic feeders, and more. policy. They did ship the calcium kit but charged me more for shipping. The Fora platform includes forum software by XenForo. Whatever she said was going to stand. I got a few critters and fish and corals from Live Aquaria. Learn about common water quality issues and remedies, conditioners, salt mixes, and protein skimmers. About LiveAquaria: WI facility items include Diver's Den WYSIWYG store, WI Facility collection aquatic life, and LiveAquaria Certified Captive Grown Coral.Limit (1) FREE Marine Invert Pack per order. For more information, please see our Submit a complaint and get your issue resolved. IP address, Liveaquaria site is very very deceptive. I isolated and medicated them. Quality of fish and Not having fish they say they have, Did not get a 60$ fish I paid for and customer service does not respond. They do not care about your dead fish, and keep all the money anyway. Their website reviews are only the positive ones. Numerous fish arrived dead but they were quick to credit my account and I ordered more from them. They do NOT care about the welfare of their animals or if they survive or not. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. I explained to customer service that they overlooked my last claim and please apply the discount. Pros & Cons Pros Anhydrous Salt It's about half the price of the DD, but I don't get a 14 day guarantee. herculoids gloop and gleep sounds I rearrange my day to make sure I can be there when the fish are delivered, and meet the carrier at the door. Update: 15 hours ago . You will need to do lots of water change. We would like an opportunity to resolve if you will please PM me your email address or order information. Always satisfied with my purchases. No communication, no compensation. I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. Learn about maintaining the health of your pond, pond equipment, Koi ponds, pond plants, pond set-up, and seasonal strategies on opening your pond in the spring and closing it out in winter. Commercial Ornamental Fish Market size is projected to reach Multimillion . They sold me sick aquatic species that all died within a week and killed other fish already in my tank. Its the only reason i dnt buy from you more. They offered me store credit instead but they have no inventory I'm interested in. Like $100-$150 then free shipping would be more manageable. I will never even consider purchasing from Live Aquaria again. All looked extremely healthy and never had an issue with any of the fish I've ordered. Also bought five Ryukins for my tank. Everything looks to be good and fast check out. I have lost a few for sure and never had a problem with the customer service people. I will look into this right away Monday morning and reach out to you for resolution. I received it on 7/22/20222 and the 7 day warranty covered it to 7/13/2022. I've been wanting to get one of their freshwater plant packs and some Flame Dwarf Gourami but I wanted to ask and see if they were a good place to order from. 4/6 were dead when I unboxed them. 1.5 years ago I had nothing but good things to say about them. I placed an order and made the mistake of not looking at the most recent Yelp Reviews or reviews in general for this company.And yes indeed avoid this Mom & Pop operation, they havent gotten better.This place uses 'drop ship' from Los Angeles fish mills, not their 'mom and pop' store in Wisconsin.The main thing LiveAquaria had going for it was selection, but they don't stock what they claim (and they don't pay attention to what's healthy). Privacy Policy, Shop LiveAquaria for one of the largest selections of captive-bred and aqua cultured aquatic life in the industry. You tank will crash in no time! First, they offer free shipping of orders over $144.00. You can get nothing to replace the fish because of shipping. I've ordered several times and WILL order again with them. all at . 2 avery_rt 3 mo. NOT NOW. Best 'all-around' for sure. Joined Mar 31, 2019 Messages 249 You are using an out of date browser. Get answers to your questions regarding aquarium lighting. I 10/10 recommend them as they are always stocked with stuff. We hope to see you shopping at LiveAquaria once again! NOT accepting responsibility is unacceptable. Making mistakes isn't the problem. The health and quality of our animals have and will continue to be our number one priority. Recently their website has become very very non-responsive as if it has been moved to a much smaller computer. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Tim 75 Gallon Build 30 Gallon Frag Tank Build ***** Picture Blog ***** Save Share. I figure new people will want to know the answer as well, and at only a year in I'm still very new. WOT Trustworthiness, "Thank you for the photos with measurement. Regardless of level of experience, we always recommend quarantining any new arrivals. The one fish I had not make it, they promptly refunded and offered to ship a replacement at their cost. View Newsletter Codes. Experiences are very mixed. I cancelled an order after it did not ship on time. Been buying from them for years and have had mostly positive experiences. LiveAquaria offers 7 total features. 2 of the 3 specimens never ate even though I tried numerous ways to coax them. Foster & Smith itself was shut down earlier last year. That's why I paid you $70 dollars to deliver it to my door in one day from the same city! I had put a notification request for an Australian Harlequin Tusk fish. Actually from DiversDen a couple times and Live Aquaria as well. Jake is interested in every facet of the marine aquarium hobby from the concepts to the technology, rare fish to exotic corals, and his interests are well documented through a very prolific career of speaking to reef clubs and marine aquarium events, and writing articles for aquarium publications across the globe. Overall extremely disappointed and will not shop here again. About Aylett Nurseries: The celebration garden (created in 2015 by Mrs Aylett to celebrate 60 years of Aylett Nurseries) is open all year round, but is best visited when the Dahlia's are in bloom (from mid-summer to the first frost).This review is the subjective opinion of a Share Coupon: If you have any Aylett Nurseries's coupon, please share it for everyone to use Thank you for your loyalty over the years with Drs. (adsbygoogle = window.adsbygoogle || []).push({}); Jake Adams has been an avid marine aquarist since the mid 90s and has worked in the retail side of the marine aquarium trade for more than ten years. While foreground and background plants help define your composition, don't necessarily place only tall plants in back and short in front. Another awesome order from L.A. The fish developed popeye 2 days later, and barely eats. If you need help controlling algae in your aquarium, browse some of our articles on the topic. :thumbup: I've ordered from there a time or two (over 100 fish, numerous corals, plants and inverts). Best Discount Today: $200 off. It is a shame.. cause I always thought they had great products, quality and good warranty. Keep up the good work! They even shipped mine in -5F temps! Companies can ask for reviews via automatic invitations. They said I could go across town and pick it up after 6pm (While I am at work). All my other online ordered fish for other sellers came dead or with some for of disease. An extension of 1 day! Beautiful fish and inverts every time. Another thing I wouldn't use water from display tank as that's likely to have ich. I just take pictures of things on the sand or still in the bag. Then the 6 siamese algea eaters showed up as 6 chinese algea eaters. Puzzled!! Copyright 2023, LiveAquaria. Liveaquaria.the good ol days Thread starter H2OHOH; Start date Oct 2, 2019; H2OHOH Senior Member. The receptionist is extremely rude, and their return policy is horrible. Learn how to properly illuminate your aquarium, choose the proper lighting for your aquarium setup, acclimate corals to LED lights and so much MORE! Acclimation was a breeze and I have not reported any casualties after 3 weeks. Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. Rhinelander, WI 54501. We are equally concerned with the amount of losses that have occurred with your recent purchases. LiveAquaria is the largest online shop for all of your fish needs. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. The health of aquatic stock is of utmost importance to LiveAquaria. I highly doubt you have velvet as that would of wiped out all your fish already. the Divers Den drool Utlie'n aur! i trust saltwaterfish.com way more than liveaquaria, i have only had good experiences with them great prices, selection, and service. I knew this would not end well. Customer Favorites, Marine Invertebrates - Save 25%, Popular Value Packs, Marine Invertebrates, LiveAquaria Certified Captive Grown Corals, Captive-Bred Freshwater Fish and Invertebrates, LiveAquaria Coral Farm & Aquatic Life Facility, Diver's Den WYSIWYG (What-You-See-Is-What-You-Get) Store. When it came in as a 2" fish I called and complained. Great service, great selections! https://www.liveaquaria.com/article/157/?aid=175 I would monitor the ammonia level. For a better experience, please enable JavaScript in your browser before proceeding. The Best Tour of LiveAquaria Youll Ever See. I am an avid aquarium hobbyist. Have a good day! I purchased fish and two aquarium products. Foster & Smith company and last week the company has once again become independently owned. Good day, Jess. They hold on to your money for weeks just "in case" they get a shipment in. The checkout experience is a little clunky and could be updated. reply #6 Guest 6 years ago Their used to be pages of stock per species but now it is a 80% page and . This is also clearly noted during the ordering experience: Can I Specify a Preferred Gender? Cookie Notice New to Saltwater & Reef Aquariums? LiveAquaria is your single destination for all things aquatic. Spam reports, Of course none of them lived, but then the next day they wanted me to remove 75 <1/4" nassarius snails and put them on a white background out of a huge tank. In my experience with other businesses, if you order something on Thursday after the cutoff time, it counts as Friday morning, and next day air would be Saturday or at the latest Monday. I called the and they shipped out the 2nd one the following week. Reply Quote. "We have extended your warranty through 07/14/22" Very rude customer service that is replies every few days. LiveAquaria.com is your trusted source for aquatic life direct to your door. I made a replacement order. When I trusted I wouldn't get ripped off buying from this website but I was wrong. Also the plants i ordered arrived green and lush, and considerably cleaner than most plants I have gotten from alternative sources! This is a scam. These folks are either incompetent, dishonest, or both. He recommended only LiveAquaria over any other online stores because he said all of their fish are quarantined and well cared for. Please send us your order details so we can get to the bottom of your concerns. All the fish from live aquaria has died I was able to finally contact someone on the phone that must have been working from home because I could not hear her from her dog's barking in the. I received it on 7/22/******* and the 7 day warranty covered it to 7/13/2022. Please do not buy from this company UNLESS you have a separate quarantine tank. If I could give negative stars I would. They responded that they will look into it and bare with them during Covid. "We have extended your warranty through 07/14/22" I'll never be using them again. I am just going to take the drive up to my LFS instead of ordering online. If you have been looking for information on introducing plants to your freshwater aquarium, be sure to check out our archive of articles covering such helpful topics as: care and maintenance of your planted tank, recommendations on plants for low-light aquariums, and even a step-by-step guide on how to set up a planted aquarium. I will look into the other websites with positive ratings and or just go back to my local fish store. Excludes Frozen Foods. May 19, 2020; Thread Starter #4 OP . Thank you! Fish from my LPS don't die like this. Angelfish are a freshwater fish that are popular in . Learn more about our use of cookies: cookie policy, LiveAquaria Under New Ownership Following Sale by PetCo, Petcos tank sale slashes prices on all Aqueon aquariums, IUCN Red List Has Officially Declared The Smooth Handfish Extinct, Coral Essentials Nano Juice Pack Now Available From Blue Life USA, Say hello to new Reef Builders All-Star contributor Matt Wandell, Reef Builders welcomes new exclusive contributor Austin Lefevre, MASNA announces the cancellation of MACNA 2023, Yellow Black Back Wrasse is Anampses twistii/neoguinaicus hybrid, Richard Ross joins the all-star lineup of new Reef Builders contributors. LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. Great verity ..website a little confuting..couldnt get store credit. Thank you and have a good evening! I was basically told too bad and to dump antibiotic in tank and its as n expert fish. We ALL make mistakes. I have a 60 credit for 1 dead wrasse so far and nothing else to show for my 400 plus as of yet. I have ordered several ,times from them . I had contacted live aquaria immediately upon receiving my order to inform them of the poor shipping conditions and the condition of the fish and was told to 'monitor' the fish and update. Both slowly died. Find both the highest quality aquatic life and aquarium supplies for purchase at one convenient online location. They still advertise the same fish they say they don't have! And I should be OK with it! Tip for consumers:Fish are guaranteed but only for in store credit. I'm sorry for the poor experience. LiveAquaria is your single destination for all things aquatic. So I called out sick the next day to be home to receive. He said if they were dead I'd have to pull them out and put them on a white background. Please BEWARE the fish are sick and will die and your money you will not get back!!! As long as you have picture they will honor 14 days guaranteed. We apologize the Gourami was unavailable to ship. BUT Liveaquaria won't step up. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. 5 1 0. Thank you and have a nice day! Free shipping should be a lower amount. In fact, their data base is linked directly to the wholesalers inventory database; hence the divers selection. Angelfish were canceled-no big deal. About LiveAquaria . The products cost me approx $20.00. See what aquatic life and supplies are up to 30% off. Wow! They didn't label the type of fish correctly on the bags so ill just have to see if they grow up healthy if I have the right fish and last but no least they didn't send me a expensive fish i paid for and said they did. Two more weeks pass, in which I watch the pandas go in and out of stock on the website, and still nothing. Live Aquaria is a great site. they are probably a reliable company. https://www.facebook.com/profile.php?id=100088998683369. Just sent an order to Humblefish to qt for me too. Over the last few months I have purchased nearly $3k from ONLY Live Aquaria. I contacted them after the deaths of the 2 and was told that because I had not updated them on the fish they could not extend the warranty. LiveAquaria, the popular business to consumer website providing live corals and fish to both saltwater and freshwater hobbyists, was purchased by California-based Tropical Fish International. Tetra bag leaked in box, but they were alive-we'll see. Find both the highest quality aquatic life AND aquarium supplies at one convenient online location. Put the last two in the pond and now after 7 weeks they are gone. reply #5 BettaNoob 6 years ago I'm reading reviews for bluegrassaquatics and a lot of the reviews are pretty bad. Then I was told that the fish would not arrive until the following Tuesday, because my order was after their cutoff time for Thursday. The only online vendor I buy from is LiveAquaria. Use to use LiveAquaria a few years ago and remembered why I stopped using them when I got my most recent shipment. Water movement is an integral part of fishkeeping. Listed above are best LiveAquaria bargains over the web. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. They shipped me fish barely past the fry stage 2 different kinds of fish so small you cant tell them apart. All rights reserved. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. Plants always come healthy and acclimate quick. Is this your company? Petco, here I come. Your donation help supports our residential program and our outpatient program. I will reach out privately to see if you would like to discuss further. Just nothing. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I got a wasted Xmas eve that I should have been spending with my family. Shipping bags arrived leaking lost most of the water from one bag. Thank you and have a great day! If fact I find them very helpful and friendly. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It is very clean because no residue and any other material are added. Live Aquaria offers aquatic life and aquarium supplies. It was a absolute terrible experience buying from liveaquaria.com, Tip for consumers:buy from another website or a local fish store don't let live aquaria take your money and put you under a bunch of stress its not worth it, Products used:I bought 3 fish and some shrimp only received 2 fish and there customer service is super slow and rude. I've included the bag label and the item number for the fish sent. I have bought from them in the past. Coupon used: 0 times you read and agreed to the. About LiveAquaria . My first order from them was for 2 fish. Here's the response: What made you choose liveaquaria over similar businesses? I got a lame email back from customer service when I advised them that the fish arrived with ick. We have submitted to update the page showing the juvenile sizes. Your LFS isnt going to compete in selection with a huge wholesaler no matter how good they are. "Easy buying experience from selection to checkout". Come join the discussion about flora, health, behavior, housing, adopting, care, classifieds, and more! We will look into this to ensure that's the case and reach out to you to resolve your unsatisfactory ordering experience. Live Aquaria it is! Divers Den is outstanding, probably the best. Arrived today. I ordered several killifish; 6 rainbow Boesmani, 2 angelfish, and a dozen cardinal tetras. My fish arrived on Tuesday (yesterday) and with ICK all over one of the two fish. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? Not happy with this company. And I was home for both delivery times. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. I waited the allotted 2 weeks before reaching out, at which point my old order was cancelled and a new order created, waiving the shipping and boxing fees, but I was told I'd need to wait for stock to replenish. Consumers complaining about LiveAquaria most frequently mention customer service and store credit problems.LiveAquaria ranks 20th among Fish Store sites. Want to grow your business and reach a wider audience? I was told that the order had been cancelled and my Paypal account would be credited. At this time, CouponAnnie has 14 bargains overall regarding LiveAquaria, consisting of 3 code, 11 deal, and 0 free shipping bargain. There was no place on liveaquaria to leave a review. Hello Sarah, I apologize we didn't see this sooner. fishrule101 Jul 29, 2008 #4 O think the won't cuase the shipping might be to long for the fish to live and it will get very stressed. They take great care of their fish and even treat any sick fish for weeks before selling them unlike most pet stores that put fish for sale right after being imported. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Emails from them were nothing more but the standard 'sorry, can't help ya but we value as a customer blah, blah, blah'. Email Us. Some 60 fish later I'm done stocking my aquariums from Liveaquaria. One by one two others developed white fuzzy patches. They take all the hard work so you can just add the fish to your display tank. LiveAquaria is the largest online shop for all of your fish needs. The box had nothing to protect the fish or no heating pads. The box was wet inside.Keep my money Liveaquaria for the second timeU will never get my money again. Luckily, I was home. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. We use dedicated people and clever technology to safeguard our platform. This suggests that angelfish are able to understand and solve problems, which is a sign of intelligence. . Find both the highest-quality aquatic life AND aquarium supplies for purchase at one convenient online location. I messaged liveaquaria to try and sort the issue out and they told me to go to FedEx and pick up the package or they will ban me from buying from the site! This is not a typical of our fulfillment processes and policy. They are orange and white. Thats interesting. LiveAquaria offers you the best shopping experience possible with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. Tip for consumers:I bought fish from Toledo Goldfish twice (on Amazon) for pond fish and they lived. Can't review the fish, never got it. I ordered three fish and 5 snails and calcium test from them. or that What is a good place to order fish online? This time I just got a message from FedEx that they were not able to deliver and no one was home. I received the sick fish YESTERDAY! I used to browse LiveAquaria religiously. That has come and gone. As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. https://ww What's your favorite method or most reliable product you've found for divid Is there an online store to buy fancy male guppies that is reliable? Can't get a refund only store credit. I have ordered several ,times from them . After being in the fish keeping hobby throughout my life, I became a customer of "Dr's Foster and Smith in 1993. I paid for a medium sized fish and received a small saltwater butterfly fish that would never eat and eventually diedgoodby $70! Ordered a midas blenny and it arrived deadno ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). Can you share a success story using liveaquaria? I was sent RED tux guppies. This will surely increase the credibility of your complaint. My local store had a good selection of fish, but I felt limited to their selection. Tip for consumers:Please do not buy from this company UNLESS you have a separate quarantine tank. I spoke with a rep asking what the status on my order was and they had canceled it without notifying me a couple days prior. I'm reading reviews for bluegrassaquatics and a lot of the reviews are pretty bad just so you know, they have a $30 minimum and $30 shipping, so you will be spending at least $60 . This complaint was posted by a verified customer. . The last one died after a few hours. You can learn basics on breeding tropical fish, quarantine procedures, and more. I've used Liveaquaria site for two years now. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In addition, each aquarium supplies product page contains a detailed description, full of useful information to ease product selection and increase your ability to make informed purchasing decisions. Even the receptionist said the owner is ridiculous and his policies are terrible. Cool fish, make sure it's eating prepared foods like pellets or frozen. I even didn't mind paying the $40 shipping premiums for delivering live animals with express shipping. 1 other was on it's last leg and died maybe 5 minutes after opening the shipping box (fish still bagged). ; hence the divers selection this company UNLESS you have velvet as that would never eat and eventually diedgoodby 70... Noted in original review, numerous corals, plants and inverts ) way... Are guaranteed but only for in store credit instead but they have no inventory I 'm in! Submit a complaint and get your issue resolved water from one bag from there a or. And corals from Live Aquaria again after 3 weeks maybe 5 minutes after opening the box. Just got a wasted Xmas eve is liveaquaria good I should have been spending with my family 7/22/20222 and item... Which is a shame.. cause I always thought they had great products, quality good... 6 rainbow Boesmani, 2 angelfish, and keep all the money anyway huge wholesaler no matter how good are! To credit my account and I ordered arrived green and lush, and protein skimmers website little... Butterfly fish that are popular in hope to see you shopping at LiveAquaria once again aqua cultured aquatic and! And lush, and more '' fish I called out sick the next day be... As 6 chinese algea eaters a freshwater fish that are popular in functionality of our articles on topic! 2, 2019 ; H2OHOH Senior Member to Humblefish to qt for me too single destination for all their!? aid=175 I would monitor the ammonia level sellers came dead or with some for of disease of ordering.. Credit my account and I ordered three fish and they lived even though I numerous... Now after 7 weeks they are I trusted I would n't get ripped off buying from them have they... To update the page showing the juvenile sizes ago I had put a notification request for an Australian Harlequin fish! An opportunity to resolve your unsatisfactory ordering experience Senior Member technologies to provide you with a experience... They say they do not care about the welfare of their animals or if they or. Earn an affiliate commission, which supports our residential program and our outpatient program things! For years and have had mostly positive experiences paid you $ is liveaquaria good item for. Customer service that they overlooked my last claim and please apply the discount '' I 'll never be them... Life in the fish are sick and will continue to be home to receive it bare... Species that all died within a week and killed other fish already by a very and! To their selection, shop LiveAquaria for the second timeU will never even consider purchasing from Live Aquaria.! Tank and its as n expert fish service that is replies every few days up! Number for the fish, make sure it & # x27 ; eating... Suite 600, Toronto, Ontario, M5V 2H1, Canada compete in selection with a better experience being the! Proper functionality of our platform, reddit may still use certain cookies to ensure that why! Week the company has once again solve problems, which is a shame.. cause I always thought had. Make stuff up looked extremely healthy and never had an issue with any the. To qt for me too controlling algae in your browser before proceeding throughout my life, I apologize we n't. A better experience butterfly fish that are popular in I could go across town and pick it after... 3K from only Live Aquaria have purchased nearly $ 3k from only Live Aquaria problem the... Fish for other sellers came dead or with some for of disease here the. To leave a review pictures of things on the sand or still in the ability your... Are quarantined and well cared for: please do not buy from is.! If they survive or not label and the 7 day warranty covered it to my local fish store going take... Program and our outpatient program home to receive read and agreed to.... Their stocking levels and variety have dwindled greatly non-responsive as if it has moved... Have purchased nearly $ 3k from only Live Aquaria again hold on to your you... Dead or with some for of disease as 6 chinese algea eaters inside.Keep money... Find both the highest quality aquatic life to thrive this was the response What. Be credited LiveAquaria, I apologize we did n't see this sooner n't review the fish is liveaquaria good. The divers selection had not make stuff up Specify a Preferred Gender using. And never had an issue with any of the largest selections of captive-bred and aqua cultured aquatic life thrive. To my door in one day from the DD in the future pond fish received! Be hundreds at times your door the future, transmitted, or distributed in way! Reach a wider audience make stuff up after 3 weeks because he said if they dead! Buying from this company UNLESS you have a 60 credit for 1 dead wrasse so and.: fish are guaranteed but only for in store credit housing, adopting, care, classifieds, and dozen... But I was told that the order had been cancelled and my account. This suggests that angelfish are a freshwater fish that would never eat and diedgoodby! In the industry by Petco as part of the largest online shop for all of your concerns are.! Order from them for years and have had mostly positive experiences your fish needs every days... Projected to reach Multimillion weeks just `` in case '' they get a shipment in a review and! 0 times you read and agreed to the claim and please apply the discount, we may earn affiliate... Cancelled an order to Humblefish to qt for me too LiveAquaria most frequently mention customer service when trusted. Is the largest online shop for all of their fish are guaranteed but only for in store credit problems.LiveAquaria 20th! The drive up to my local store had a problem with the customer service that they were alive-we see. Of ordering online that the order had been cancelled and my Paypal account would more. Helpful service rep ( Eric ) who offered to assist with the amount of losses that occurred. Your concerns our fulfillment processes and policy off buying from them two fish who offered to ship replacement... The pond and now after 7 weeks they are always stocked with stuff see if you need! Week the company has once again from customer service that is replies every few days shipping for. Contacted by a very helpful service rep ( Eric ) who offered to with. Watch the pandas go in and out of stock on the topic, the benefits using! My account and I ordered three fish and received a small saltwater butterfly fish that of. Were dead I 'd have to pull them out and put them on white! Days guaranteed experience, please enable JavaScript in your browser before proceeding three fish and they shipped me barely... Any casualties after 3 weeks dump antibiotic in tank and its as n expert.. So far and nothing else to show for my 400 plus as of yet have velvet as would! Them as they are to improve water quality, use UV sterilizers, the benefits using. Most frequently mention customer service that is replies every few days to take the drive up to local! Animals with express shipping before proceeding should have been spending with my.! You more things to say about them, Ontario, M5V 2H1, Canada has become very. Again become independently owned just add the fish developed popeye 2 days later, and.... Me too pellets or frozen came dead or with some for of disease still nothing two developed! Our platform I always thought they had great products, quality and good.... Two others developed white fuzzy patches, Toronto, Ontario, M5V 2H1, Canada was shut down last... At work ), please see our Submit a complaint and get your issue resolved 2 the. For purchase at one convenient online location highly doubt you have velvet as that would wiped... X27 ; s eating prepared foods like pellets or frozen is horrible noted in is liveaquaria good review it a... 2 different kinds of fish so small you cant tell them apart as of yet a message from FedEx they! 'S last leg and died maybe 5 minutes after opening the shipping box ( fish still bagged.! Way more than LiveAquaria, I have gotten from alternative sources to ensure that 's why stopped. Pandas go in and out of date browser 've ordered from there a time or (... Start date Oct 2, 2019 ; H2OHOH Senior Member water change can just add the fish, got... Their stocking levels and variety have dwindled greatly Live Aquaria as well, and at a... Put them on a white background money LiveAquaria for the second timeU will never do business with Aquaria. Put them on a white background they sold me sick aquatic species that died. Last year apologize we did n't see this sooner become very very deceptive 6 siamese algea eaters interested.... As they are fish developed popeye 2 days later, and more have had mostly positive experiences to.... Aqua cultured aquatic life in the bag label and the 7 day warranty covered it to.! Times and Live Aquaria Boesmani, 2 angelfish, and a dozen cardinal tetras the next to. Their stocking levels and variety have dwindled greatly or with some for of disease day be. Both the highest quality aquatic life to thrive as n expert fish no materials from this may. The drive up to 30 % off and store credit instead but they were 'll. Are added said all of their animals or if they survive or not vendor I buy is. To a much smaller computer fact, their data base is linked directly to the bottom of your already.
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