11. Privacy Policy. I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. Are you unable to connect to the internet with your Mint Mobile SIM? Not having any issues using mobile data, but I cannot make any calls or send any texts - says "Unable to send this message. The proper way to insert a SIM into an iPhone is to place it face up. As such, you may need to get a new SIM. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. The Mint Mobile 10 GB Cell Phone plan ranks No. Sent texts and it worked. Set APN Protocol to iPv4/IPv6 3. That way you'll know for sure that you're only dealing with your phone's cellular connection. Select the "Settings" icon on your homescreen 2. But if the SIM works perfectly, your phone might be faulty. To fix this, you need to clear the system cache partition, which is accessed from your phones recovery screen. Any ideas why this might be happening? No data when not on WiFi? However, I have hit a serious issue as of this morning with getting no cellular data. In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. 4 in our Best Prepaid Cell Phone Plans of 2023. Shes been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. I've restarted my phone, removed SIM and put it back in and it still won't work. A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). Enable the Right Network Mode 7. Mint is also deprioritized during heavy usage compared to T-Mobile. Use free IMEI blacklist checker. No service, but.. Hi, I recently switch from T-Mobile and ported my number. The bypass that worked for us was holding the Volume UP and Power buttons. I'll be looking forward to your reply. When mobile data stops working on Android, it's world-shattering, in other words. Lets get started. Is Mint Mobile Really Unlimited for $15? If that doesnt help, remove the SIM from your phone and reinsert it. Press J to jump to the feed. Visit Support. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. I referred my sister. Its possible your device isnt recognizing the carrier towers. Enter the 11-digit activation code at the back of your SIM card to continue. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. Here are some tips on how to get it back. Sign in and select UpRoam from the main menu. I do not use VPN. Mint Mobile is a mobile virtual network operator (MYVO) that was founded in 2016 by California-based Ultra Mobile. And its not locked, Could be the APN or a setting you need to change. 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. Hi, I'll be glad to help you with this. Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. I know what I get for that price, and it's not the same as $50 for T-Mobile. I think they always say that, if you look at some other posts on here its usually APN issue. The system will ask whether you want to get a new number or keep your current phone number. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. (also the website specifically said my phone is "perfect" for Mint Mobile service) It only works on WiFi. If you still dont have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on. Remove and re-insert your SIM into the phone to resolve this problem. Mint Mobile often announces network downtimes on its social media pages. Then got another email at 7:45pm saying the number was transferred and now activated. The thing is that I can make calls and use my data, but cannot receive calls or send/receive text unless I switch my "Network Mode" to 3G/2G (auto connect) then everything works. I decided to switched to Mint Mobile like my friend recommended. Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. Got my SIM card today and successfully activated it. Is your network operator showing up as Mint? But sometimes, as reported by certain Android users, errors can occur in the cache which can cause crucial processes in this case your data connection to stop working. Ill mention it to her. This means you may experience mobile data errors far more often. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. I tried turning that off and then remove sim+restart. Every Android phone lets you set your own mobile data limits and warnings for when youre about to reach your limit. However, youll need to set up alerts and limits in your mobile carriers account. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. I referred my sister. . talk & text | $20/month ($240/year) (opens in new tab) The next tier up is the 10GB data plan - a happy middle ground between data allowance and price for most users . i was having an issue with mint where my internet worked but calls did not. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I configure my Android phone settings, Text SETUP to 6700 to have the correct settings sent to your phone (or just keep reading because we provide them below too). Tell her to turn the setting back on What phone does your sister have? Enjoy a range of . Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. When re-inserting the SIM, make sure to place it in the correct position. It didnt work. She stays on top of the latest trends and is always finding solutions to common tech problems. To rule out this error, youll need to repeat the activation process. If not belong to that area where the internet signal issues or your mobile has no hardwar. Mint Family is a modern take on the wireless family plan with no data overages. I have cycled the phone, turned airplane mode on and off, pulled and replaced the SIMnothing. Find the IME number (punching *#06# into the dialpad usually works on Androids, otherwise check the About Phone section in settings) and use it to check on this page: https://www.mintmobile.com/byop/ . Once again, this option isnt available on all devices. It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. Once youre in recovery, use the volume buttons on your phone to select wipe cache partition or wipe cache, then select the option using the power button. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. When re-inserting the SIM, make sure to place it in the correct position. Once youve activated your plan and inserted your SIM card or installed your eSIM (for compatible phones), complete these steps: After your phone powers back up, you can test these new settings by sending yourself a picture message. But yeah, if you simply don't get good T-Mobile coverage, don't get Mint. Youll see a list of functions here. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. With my phone it was automatically selecting the network operator. Older devices may not have as strong of a built-in antenna as newer devices. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). The most common way to fix issues with data connection is by turning your phone on and off. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. Image: Unsplash Screenshots taken by Crystal Crowder. Select the "Cellular Data" option and enter the following information into the fields: Cellular Data APN -wholesale Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. Reset Your Phone's Network Connection 6. Phone locked? Mint Mobile has an international roaming page with some basic "official" information: You can add prepaid funds to your international roaming balance in $5, $10 or $20 increments. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. To check this: Not always. 2023 Uqnic Network Pte Ltd.All rights reserved. Tickets? Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. If your phone supports Mint Mobile, youll be moved to the next stage automatically. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Make sure the other phone doesnt have a carrier yet. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. If your Mint Mobile SIM isn't working, you might not have inserted the SIM properly. Its an iPhone 8. Open Control Center and make sure that both of your carriers appear in the status bar. However, when I inserted the card, my phone had no service at all. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot Content 1. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. Create an account to follow your favorite communities and start taking part in conversations. The company's plans are available in increments of 3-, 6-, and 12-months. This made calls and texts work, but of course meant no more 4G. If neither is available, I just see an X. It's as if it cannot register a new sim properly. If not, proceed to the next step. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. Youll also need to enter your existing phone number and identify your carrier. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). I'll be looking forward to your reply. Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. Mint subscribers can easily stay connected while exploring the world with UpRoam, Mint Mobiles international roaming feature that not only covers data, but calling and text as well. So, here's a list of the things I did today. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. Employees. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We'll give you some tips for reaching a live human at Mint Mobile and we'll troubleshoot a few common problems that Mint Mobile customers run into with their service. Press question mark to learn the rest of the keyboard shortcuts. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. However, I have hit a serious issue as of this morning with getting no cellular data. If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. It from 0 to 10 are automatically scored by our Tool Review tool based upon the data collected. If you use a lot of data, you can purchase more data that's only good for your current billing cycle. Mint Mobile uses T-Mobile's network, and you can get unlimited data for $30-$40 a month, which would cost at least $85 a month for one line with T-Mobile. I am a Mint user and Ive had no issues. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. There is no roaming either. Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) Did she try resetting network settings. Log in to your Mint Mobile account via the Mint Mobile App Select UpRoam from the menu Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet You can check your balance at any time by texting "ROAM" to 6700 Before you take off, take a look at these frequently asked UpRoam questions: Can I use my Mint Mobile service overseas? Mint Mobile's Website. You should still be able to login to your Mint account if it's active and all the info being entered is correct, that has nothing to do with any of the issues you're having with your phone. Can't claim to understand enough to know what that implies. See at Verizon. Go to Settings -> Network & Internet -> Network settings reset.. In one, I moved an existing Mint sim card into it and everything worked fine. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. Although, seems weird that I can't log in to my account on the website, outage or not. It is common for some problems to be reported throughout the day. Should I cancel my existing service before I transfer my number to Mint Mobile? It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. 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