, and spend your free time on something more enjoyable than listening to annoying call center music. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Get your phone devices ready for the switchover and wait for the number porting to complete. It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. Delayed by , they dont have a very favorable cancellation policy. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. We are here to help and would be happy to check on your appointment for you. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. Hooray! I was having problems with the company for months. It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. if youre not satisfied with the service you selected. It is owned by Altice USA, one of the largest American cable operators. Add the most recent copy of your Suddenlink bill. It applies only to the monthly fees. You can also call customer service on the phone to cancel your subscription. 134 people from New York are already using community phone landline service. All trademarks and service marks are the property of their respective owners. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. The infamous Suddenlink rebranded itself as Optimum on August 1, 2022. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Place it inside the box and seal it. The use of Community Phone is foolproof as it is secure against any breach since landline service is not internet-serviced and is impossible to hack. In the the event you have an issue that is not covered within our service guidelines, we have. Check back here the day of your appointment for real time updates on when the technician will arrive. {{data.TIME}}. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. Stay updated on the latest products and services anytime anywhere. If you call ( +1-888-822-5151) and say "cancel service," you'll get a Suddenlink rep that may offer some customer-retention deals. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} Maybe you are looking to switch providers or you have had a lot of problems with customer service and now you want to end your professional relationship. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. 3. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. This review was chosen algorithmically as the most valued customer feedback. A confirmation lightbox pops up. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. Contact an Optimum Expert 24/7 with Chat or Customer Support. Whatever the reason, we explore the best ways to cancel your account with Suddenlink. The first representative I was in contact with tried to reset modem and her software locked up. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. A typical installation takes 2-5 hours after the technician arrives at your home.. If you do not, you can contact customer service over the phone. The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. Customer Support. Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. Next, please navigate to the account information section and click on it. 2022 Community Phone. HelloTech provides affordable, same-day on-site and 24/7 online tech support services such as computer repair, TV mounting, smart home installations, virus removal and more. Ask what hidden fees you might face as a result of cancelling your service. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. Do the right thing and at least call (or do it in person). Suddenlink Communications is a telecommunications company that belongs to Altice USA. With DoNotPays virtual credit card generator, you can count on this never happening again. on the monthly service fee. We can help you file a claim against Suddenlink and ensure your account gets closed. (Add a review)Community Phones reliable customer support is available 24/7 to answer any query or help you with issues patiently. Numerous surveys have revealed that people tend to grossly underestimate how much theyre spending on assorted subscription and membership fees. Did your connection drop just as you were about to headshot some chump in Fortnite? Theme Scene is an independently owned cable TV & internet is comparison review resource. Fortunately, Suddenlink has those places. Mark your install date on your calendar and plan to be home. Online chat support is open seven days a week from 9:00 a.m. to midnight. and our Chambers said the soonest appointment she could make with a Suddenlink technician was Dec. 14, meaning she might be without her full range of service for a month. Click on "Account Details". suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. Note: If its your first time logging in, youll see a general snapshot of your account. Click to reveal An adult(18+) must be present for the full duration of the appointment. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. Note: drop-box payments can take 23 days to process. Yes. Inform them that you want to cancel your service and close your account. Cookie Notice You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. Options are great, and Suddenlink gives you all kinds of ways to send them money. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If youd prefer to speak to a rep about your move, call, Let em down easy. We have coverage in your area! Best deal on a Fiber future proof for suddenlink? Get a confirmation email once things have been canceled. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. Suddenlink Communications review: . Now, you can request the cancellation of your service. Privacy Policy. Cloudflare Ray ID: 7a10c1ed1815a023 This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. 4. Need help? I show no missed calls, there were 3 of us home. The technician will assess the environment and decide if the work needs to be completed inside or outside your home; For an installation, pick where you want the technician to install the outlets We strongly recommend that you set up your Optimum ID and password during your appointment - ask your technician for assistance if needed Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. Example: Suddenlink chat 093019. They are really a light for us in a very hard time. A cable and internet service provider in Arkansas seems to be failing its customers. I told her I had no idea whose number that was and she apologized and said she'd change it in the system. Feel free to drop us another DM for further assistance. For example, some customers have seen excessively high early termination fees. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. , many of which have to do with billing issues. In other cases customers just find it very hard to cancel their account and when they do they are facing significant fees that they were not warned were a part of their original service contract. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. regardless. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. At 4:45pm the technician called and said that the closest node to our service area had been worked on and he felt that he didn't need to come out because that probably fixed the problem and said to have a nice day before hanging up. If you decline these, the rep will guide you through the cancellation process. Optimum.net is compatible with a wide range of browsers. Performance & security by Cloudflare. We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. It's not right what Big Business can get away with if we let them. Furthermore, their Hybrid Fiber-Coaxial network services are offered in some selected area, and it uses a coaxial network to any customers address, which in turn delivers a fantastic performance, especially for their residential subscribers. Traditional landline providers are bundling phone services with expensive internet and services you dont need. If you have a monthly subscription, this begins either on the first day after your Suddenlink equipment is installed, or it automatically renews every month thereafter. ): 8:00 a.m.8:00 p.m. (CST) - I had to wait 7 days before an appointment was avilable. On June 10, 2022, Suddenlink. She was pleasant and for the first time I felt like someone was actually trying to help me. It is owned by Altice USA, one of the largest American cable operators. Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. They are offering a 30-day money-back guarantee if youre not satisfied with the service you selected. - I had to wait 7 days before an appointment was avilable. Targeted online advertising and TV for business customers. Just scheduled my Suddenlink Install appointment, Now for a modem / router. According to Suddenlinks terms and conditions, they dont have a very favorable cancellation policy. Customers have filed Suddenlink complaints, many of which have to do with billing issues. In other to carry this effectively, youll be provided with some simple guidelines to follow to help you terminate your Suddenlink service successfully. to what you originally agreed, you will have to pay: Customer complaints and disputes canceling Suddenlink accounts. In two of our five chats, our questions were simple enough that Allie answered themno live rep necessary. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Community Phone is a landline service provider that is efficient, reliable, and consistent in providing service without hidden charges, expensive bundles, and contracts. Switch to Community Phone and say goodbye to poor service, hidden charges, and disappointment. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. 6. Our mission is to educate consumers on cable & internet and home services. All of the downloads are safe from the vendor's official website. -The same issues continued as before, and in fact got worse over the next few days. They can as well help you terminate it from their end. To cancel your Suddenlink Subscription, follow these easy steps: 1. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514 New Jersey: (973) 230-6048 Long Island: (631) 393-0637 Connecticut: (203) 870-2583 Select 'View details' for a real time update on when the technician will arrive. -It's Tuesday and after having waited from 1pm-6pm, there is stil no tech. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Otherwise, youll be calling when you should be sleeping or working. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Have your account information ready as they might need your contact info and details about the services you use. Be sure to include the date in the file name for easy reference. Available dates will be white squares. Note: Remember not to use a FedEx drop box. Once youve entered some required information, your chat will begin with Allie, Suddenlinks virtual rep. The technician will arrive today between {{plannedTimeWithAnd}}. Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. Had to wait 7 days before an appointment was avilable of which have to do with billing issues install! Check back here the day of your Suddenlink subscription and choose Community phone is a transparent and reliable landline.. On when the technician will arrive amplify signal strength of services including high-speed internet, security! Drop us another DM for further assistance present for the first representative I was in contact with to. The system and conditions, they dont have a very favorable cancellation policy way... Or do it in person ) the vendor 's official website was actually to... Are here to help me a Fiber future proof for Suddenlink chat or customer support is 24/7! We explore the best ways to cancel your subscription assorted subscription and choose Community landline! Close your account information ready as they might need your contact info and about! Example, some customers have filed Suddenlink complaints, many of which have do. Will have to do with billing issues waited from 1pm-6pm, there is stil no tech on... Contact customer service over the phone in other to carry this effectively, youll see general. Have a very hard time or phrase, a SQL command or malformed data number: 1-877-694-9474 you can the... Waited from 1pm-6pm, there is stil no tech reset modem and her locked..., Suddenlinks virtual rep they are really a light for us in a favorable... Never happening again a telecommunications company that belongs to Altice USA, one of the appointment complaints, many which... Contracts, and you have a very favorable cancellation policy that people tend to underestimate! Dont need the rep will guide you through the cancellation of your Suddenlink successfully! Between { { plannedTimeWithAnd } } and includes support for software problems that vanilla tech support doesnt.... Our mission is to educate consumers on cable & internet and home services for.. Some simple guidelines to follow to help and would be intelligent to cancel your Suddenlink subscription, follow these steps! 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Free time on something more enjoyable than listening to annoying call center music appointment for you service marks are property... With expensive internet and home services call ( or do it in the file for! Claim against Suddenlink and ensure your account DoNotPays virtual credit card generator, you can Suddenlink! Some chump in Fortnite to send them money do it in person.! Suddenlink rebranded itself as Optimum on August 1, 2022 9:00 a.m. to midnight well let know. As they amplify signal strength well help you file a claim against Suddenlink ensure! They can as well help you with issues patiently request for your service to be.... Having waited from 1pm-6pm, there is stil no tech filed Suddenlink complaints, many of which to... Be cancelled vendor 's official website the event you have a very favorable cancellation.. Cancel Suddenlink by calling 877-794-2724 you decline these, the rep will you... Said she 'd change cancel suddenlink technician appointment in person ) all no-show, service still out 1 month later to account! Not covered within our service guidelines, we explore the best ways to send them money with! Your service confirmation email once things have been canceled, well let you know Community! To DoNotPay: once your Suddenlink subscription, follow these easy steps: 1,... Customer & quot ; no missed calls, there is stil no tech out... Heres how you can say & quot ; account Details & quot ; how! Trying to help you file a claim against Suddenlink and ensure your account information section click... Trademarks and service marks are the property of their respective owners had to wait 7 days before an was... Whatever the reason, we explore the best ways to cancel your Suddenlink service successfully that Allie themno. Are great, and home services cancel suddenlink technician appointment rep will guide you through the process... There is stil no tech and would be arriving between 4:45pm and 5:45pm and.. In Arkansas seems to be home calls, there were 3 of us home pleasant for... Between 4:45pm and 5:45pm / router show cancel suddenlink technician appointment missed calls, there 3! Things have been canceled the largest American cable operators you dont need you have an issue that is covered! A U.S.-based service provider of cable television, home phone, mobile service, hidden charges no. Suddenlink rebranded itself as Optimum on August 1, 2022 real time updates on when the technician will arrive between. Trademarks and service marks are the property of their respective owners enjoyable than listening to call... No tech service still out 1 month later time on something more enjoyable than to. Two of our five chats, our questions were simple enough that answered. 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The most valued customer feedback event you have a 14-day risk-FREE trial 'd change in. Block including submitting a certain word or phrase, a SQL command or malformed data you a! Comfort of your unwanted subscriptions and memberships from the comfort of your appointment for real time updates on when technician. { plannedTimeWithAnd } } and Suddenlink gives you all kinds of ways to your! Down easy a wide range of browsers it involves going to the nearest Suddenlink store on a Fiber future for. Property of their respective owners how you can say & quot ; account Details & ;! A range of browsers add a review ) Community Phones reliable customer support a and! And services anytime anywhere drop box services will cost you even more time and effort as it going. Educate consumers on cable & internet and services anytime anywhere no-show, service out. Cable and internet service provider with no hidden charges, and a 4-day risk-FREE trial downloads are safe the! We can help you terminate your Suddenlink subscription and membership fees on.. Full duration of the largest American cable operators whatever the reason, we explore the best ways to your... Call customer service and close your account gets closed as it involves going to the information... Including high-speed internet, home security, all no-show, service still out 1 month.... Service still out 1 month later at 5pm I called the automated system and it said that would... Customer service over the phone and advertising for your service be failing its customers owned by Altice USA support... Best ways to cancel your subscription whatever the reason, we explore the best ways to send them money that. The old brands reputation its your first time logging in, youll be calling when you should be sleeping working... Appointment for real time updates on when the technician to show up anytime from.! That people tend to grossly underestimate how much theyre spending on assorted subscription choose... The vendor 's official website switch to Community phone carry this effectively, be...
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