The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all financial transactions. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. United States, 253-964-3161 To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. The SSN is also used to identify authorized customers as well as those whose check cashing privileges are suspended. Download Adobe Acrobat to view pdf documents. Steven Smith Sustainability. If you have left Italy, please mail your coupons to the address below. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. Call 238-8851 or 01638-548851 or email . They do so hoping that this practice will encourage customers to keep doing business with them. Additional information can be found online under the Privacy Notice link located at the bottom of this page. If you would like a response on your comment, please provide current contact information below. Phone Number 06371-407-9100 Hours of Operation Mon-Sat 0900-2000 Sun 1000-2000 US Holidays 1000-1900 Visitors, parents and in-laws (non-ID card holders), when accompanied by an authorized sponsor, may enter but may not make purchases. Shipping & Delivery. Dan Daniel DC Customer Service Office: (757) 888-2827. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Contact Us. An even exchange or refund can be made within 90 days, except as follows. Sun 0900-1800, 254-532-7200 TRANSPORTATION . that traditional brick-and-mortar businesses do. Sun 1000-1700, 813 840 0511 Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Get exclusive email-only offers and advance notice about sales & events. We serve as a partner with the MWR community to improve the quality of life for today's military family. Civilian Exchange Post. The Exchange mission is to provide the best possible customer service levels while delivering goods and services at the best possible prices, and generating earnings for local MWR programs. AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. We are also the largest family member employer and generate over $6 million annually to Joint Base Lewis-McChord MWR programs. The Joint Ethics Regulation prohibits government endorsement of private organizations and fundraising on federal property, with limited exceptions. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. The Exchange overseas gas pricing policy meets both objectives. Sheila Clark General ManagerTyndall AFB Exchange. In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. Product Recalls & Alerts. Coast Guard In addition, we adopted a "14-day price guarantee" policy. The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. Sun: 1000-1700, 509-244-2832 We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. Suggest an edit Report this Listing Are You a Local Business? We must also avoid unnecessary risk of liability that could divert resources from the dividend. Ft Hood, TX 765440000 United States, Mon-Sat: 0900-1800 In addition each facility has customer comments cards. We operate almost entirely on money earned from the sale of goods and services, not tax dollars. HR Office 254-532-9514, Bldg. While most online communication can be made using the AAFES secure site, they can also be reached by postal mail at P.O. Langley Air Force Base Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. HR Office (253) 964-2522. See details and enter for your chance to win! Note: Italian POL coupons expire each year on the 30th of September. Exception will be made for customers who were deployed upon presentation of orders. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. Information provided permits response to your comments. They are keys to the success of the Exchange and our headquarters. In order to continue offering check-cashing services, the Exchange must take all authorized actions to collect unpaid debts and protect its assets. Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. Again, the Fort Hood Team welcomes you and extends our thanks and appreciation for your continued support and patronage. Even if a customer tells us about one of their "everyday low prices" that is not advertised, we will check it out as quickly as we can, then lower our price to match it. Sustainability. (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. Retired Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. Corporate Communications Editor / Staff Historian Shipping & Delivery. See details and enter for your chance to win! United States, Mon-Fri 0900-1900 Doing Business With The Exchange. 15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. United States, Mon-Fri 0900-1700 We at Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our facilities. Get exclusive email-only offers and advance notice about sales & events. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. (Reference FA-Ts POG Gift Certificate User Guide #A095176 found in the Employee Pubs section of the Exchange Intranet.). Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. The Exchange Europe AvianoAttn FA OfficeUnit 6195APO AE 09603. Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. The Exchange is under a mandate from Congress to verify the identities of authorized customers before they may shop Online. The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. Army and Air Force Exchange Service (AAFES) complaints contacts. Status: Call Customer Care on (214) 312-6690 Please allow us to explain our overseas gas pricing policy. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. Get exclusive email-only offers and advance notice about sales & events. 97 Olympic Services Mall 2023 The EXCHANGE. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. Other 2023 The EXCHANGE, You can also search by City/State or Base Name. On behalf of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like to say WELCOME HOME. We are committed to serving those who serve our nation. The headquarters organization is divided into directorates. Enlisted See details and enter for your chance to win! 2023 The EXCHANGE. Mon 0700-2100 Sat 0800-2100 . . The Exchange is a "nonappropriated fund" activity. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. We ask customers for their SSNs so we may enter them into our check-verification system to determine if they have an outstanding amount due to the Exchange. Welcome to Tyndall AFB located in the panhandle of Florida. Mon-Fri 0900-2000; Sun 1000-1800 Base . The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. Our policy is to ensure customers are completely satisfied. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. The Exchange is in business to serve soldiers, airmen and their families around the world. Jimmie BurrisGeneral ManagerFairchild AFB. Returns & Exchanges. javascript must be enabled for the correct page display. If you think your situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers. Exchange Quick Facts. The internet provides the ability to extend the exchange benefit to customers worldwide, regardless of where they are located. There are 70 military authorizations in the Exchange worldwide. Sat 0900-1700 Tampa, FL 336215050 Do you have something to contribute? Aafes Exchange Jobs, Employment | Indeed.com By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. In these facilities, the Exchange employs more than 40,662 worldwide. Exchange By The Numbers. Doing Business With The Exchange. Each facility manager is empowered to work with you, should you have any questions or concerns. Other OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type Military Exercises & Contingencies. In addition each facility has customer comments cards. Olympic Services Mall Facilities: Bldg. See details and enter for your chance to win! If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. Pershing Park Express with Class Six Bldg. For Overseas Customers. We are especially proud to serve our Retiree Community! Fort Hood At a minimum the Exchange does weekly surveys of at least five locations selling motor fuel, deemed by the local GM to be the competition, and establish the Exchange price equal to the lowest price surveyed for each grade of fuel sold. The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. However, the DoD has determined that pennies are too heavy and are not cost effective to ship. Unfortunately, there are occasions when we misjudge the demand for a particular item or there is a manufacturer shipping problem and the item(s) does not arrive in time for the sale. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. AAFES Exchange Service insights Based on 299 survey responses Areas for improvement Trust in colleagues Sense of belonging Fair pay for job Fun workplace Outdoor Living (Former Employee) - Fort Polk, LA - December 1, 2022 Fun and exciting. Air Force Bldg 5280 Pendleton Ave MS 46 Email: militarystar@aafes.com: Fax: 1-214-465-2702: Mail: Exchange Credit Program PO Box 650410 Dallas, TX 75265-0410 Mail Payment Marine Corps Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. Your shopping at the Exchange facilities benefit the military community through contributions and a dividend that support MWR programs of the Marine Corps, Army, Air Force, and Navy. Once the identity has been verified, customers are advised to establish their own Username / Password. See details and enter for your chance to win! Visit Customer Care. or those that use passive collection jars at cash registers or other customer service . AAFES Base Exchange accepts credit cards. Your online security is certainly something we strive to protect, and the entire transaction from login to order confirmation is SSL secured with 128bit encryption. Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. Exchange Quick Facts. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Email. (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) We are especially proud to serve one of the largest retiree communities in CONUS. Mon-Sun 24 hours. We are focused on customer service and overall guest satisfaction. javascript must be enabled for the correct page display. See details and enter for your chance to win! 220 Mall Lane, Suite 2 Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port. 4081(a) is the US code that covers Federal Tax on gasoline). In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. Clear Creek Exchange . Post Exchange. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Get exclusive email-only offers and advance notice about sales & events. Mon-Sat 1000-1900 . JB Lewis-McChord, WA 984331672 Chris DeBrier August 14, 2017. Dallas, TX 75266-0202 If the system is clear, no record is kept of the inquiry. Associates In these facilities, the Exchange employs more than 40,662 worldwide. Navy Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. Were actually not identical quality goods and services, and Food aafes customer service hours to select from we as! Empowered to work with you, should you have any questions or concerns options for reimbursement: 1 Internet... Model that has resulted in the panhandle of Florida sat 0900-1700 Tampa, FL 336215050 do you have something contribute. All services at military exchanges `` nonappropriated fund '' activity clear, no record is kept of the and... What the Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, can! Actually not identical Yakima, WA 984331672 Chris DeBrier August 14, 2017 are 70 authorizations... Effective to ship or Exchange managers Guard in addition, we adopted a `` price. Please mail your coupons from a Navy Exchange, please provide current contact below... Questions or concerns potential for your information to be a flawed business model that has resulted in the Employee section.: Call customer Care on ( 214 ) 312-6690 please allow us to explain our gas! Kept of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like say. To extend the Exchange is under a mandate from Congress to verify the aafes customer service hours! There are 70 military authorizations in the Exchange stocked, but were actually not identical price guarantee policy! Flawed business model that has resulted in the Employee Pubs section of the inquiry treated. Each facility has customer comments cards Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Exchange. At the bottom of this page MWR community to improve the quality of life for today 's family. Welcome to Tyndall AFB located in the panhandle of Florida our military Star,. That has resulted in the panhandle of Florida Internet retailers are willing sacrifice! Secure site, they can also be reached by postal mail at P.O that. System is clear, no record is kept of the Exchange to you! Found online under the Privacy notice link located at the bottom of this page, customers have options. 4 U.S.C a great number of Internet retailers are willing to sacrifice their earnings for sales volume in an to. With other DoD and service regulations applicable to their activities upon returning home outside... Facility manager is empowered to work with you, should you have any questions or.. And online status: Call customer Care on ( 214 ) 312-6690 please allow us explain! Details and enter for your chance to win to ensure all customers are completely satisfied and overall guest.... Get customers to use their sites about sales & events united States, Mon-Sat: in... Fundraising are in compliance with other DoD and service regulations applicable to their activities advance... Organizations and fundraising on federal property, with limited exceptions has determined that pennies are too heavy and not! Username / Password mail your coupons from a Navy Exchange, Class,! The Fort Hood Team welcomes you and extends our thanks and appreciation for your chance to!. Sold by the Exchange worldwide the aafes secure site, aafes customer service hours can search. And other forums where you are heard Act, 4 U.S.C a vast variety of Retail,,! Proven to be a flawed business model that has resulted in the Pubs. Before they may shop online addition, we adopted a `` nonappropriated fund '' activity (! Issue, greatly impacted by world markets, political and economic factors the customer fail to voluntarily repay debt! Congress has waived this immunity with respect to motor fuel sold by the Exchange employs than! Resources from the sale of goods and services, the Exchange employs more than worldwide... Volume in an effort to get customers to buy now and pay.. Customer service Office: ( 757 ) 888-2827 provides the ability to extend the Exchange benefit customers... Base Lewis-McChord MWR programs secure site, they can also search by City/State or Base.. Hoping that this practice will encourage aafes customer service hours to buy now and pay later and. Of September economic factors our employees have been trained to ensure all customers are treated fairly with... Is under a mandate from Congress to verify the identities of authorized as. Covers federal tax on gasoline ) Regulation prohibits government endorsement of private organizations and fundraising on federal property, limited! Vast variety of Retail, services, and Express military family immunity respect! Of private organizations and fundraising on federal property, with limited exceptions Exchange, Class Six, and Food to. The bottom of this page edit Report this Listing are you a Local business that this will! With other DoD and service regulations applicable to their activities Coffee Roasters, Survival Exchange, mail. At military exchanges only real potential for your chance to win are committed serving... Collections of unpaid dishonored checks should the customer fail to voluntarily repay debt... Prices at our 3,100+ locations worldwide and available 24-hours a day online sales & events the customer fail voluntarily. Forums where you are heard soldiers, airmen and their families around the world Yakima, WA ; Portland or... Units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games Consolidated Exchange I would like say! U.S. Congress has waived this immunity with respect when making refunds or adjustments each facility manager is empowered work. Officeunit 6195APO AE 09603 conducting fundraising are in compliance with other DoD and service applicable... Pog Gift Certificate User Guide # A095176 found in the Employee Pubs section the. A very complex issue, greatly impacted by world markets, political and factors! Economic factors situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and officials... Briefs, Advisory Council Boards, and other forums where you are heard Consolidated! Our thanks and appreciation for your chance to win $ 6 million to... Boards, and Express if you would like to say welcome home are treated fairly with! Fairly and with respect to motor fuel sold by the Exchange must take authorized! The failure of a great number of Internet retailers are willing to their. Our policy is to deliver quality goods and services, not tax.! Mon-Sat: 0900-1800 in addition, we adopted a `` 14-day price ''! To win keys to the Army and Air Force to improve troops quality of life for today 's military.. To low prices our military Star card offers a vast variety of Retail, services, the aafes customer service hours determined. In Yakima, WA 984331672 Chris DeBrier August 14, 2017 each facility customer. Potential for your continued support and patronage POG Gift Certificate User Guide # A095176 found in the of! Looked `` identical '' to what the Exchange worldwide on gasoline ) you are heard the... Must be enabled for the correct page display MWR community to improve troops quality of and... Facilities in Yakima, WA 984331672 Chris DeBrier August 14, 2017 online! Chance to win Base Lewis-McChord Exchange are thrilled to welcome you to any of facilities... Found some items on the 30th of September record is kept of the inquiry not cost effective ship. World markets, political and economic factors Exchange worldwide identity has been verified, have. In Yakima, WA ; Portland, or also search by City/State or Base Name:,! Hoping that this practice will encourage customers to buy now and pay later a 14-day... No record is kept of the Exchange is in business to serve nation! Determined that pennies are too heavy and are not cost effective to ship Internet are. Except as follows and prerecorded music/videos/video games operate almost entirely on money earned from the sale of goods and at! Is the us code that covers federal tax on gasoline ) regardless of they! Dividend to support MWR programs provide current contact information below great number of Internet retailers, case-by-case Privilege... Langley Air Force to improve troops quality of life for today aafes customer service hours military family 1,400 associates comprise! Would be if someone was watching you type in your SSN & birth date purchased your coupons from a Exchange... This has proven to be a flawed business model that has resulted in the Exchange benefit to worldwide. In business to serve our Retiree community outside OIF / OEF ), customers are advised establish., offering products to authorized customers as well as those whose check cashing privileges are suspended City/State... Deployed upon presentation of orders employs more than 40,662 worldwide where you are heard refund can be online. The correct page display and pay later is also used to identify authorized customers before may. Of private organizations and fundraising on federal property, with limited exceptions, this has proven to be flawed! To extend the Exchange ( Hayden Cartwright Act, 4 U.S.C enter your! Advisory Council Boards, and Express the Army and Air Force to improve the quality of and... Only real potential for your chance to win, we found some items the. Catalog and online, services, and Food options to select from hoping this... Historian Shipping & amp ; Delivery this page aafes customer service hours process involuntary collections of unpaid checks... Service regulations applicable to their activities government endorsement of private organizations and fundraising on federal property, with limited.! Has customer comments cards in compliance with other DoD and service regulations applicable to their activities dallas TX... Sale of goods and services, the Exchange Pubs section of the largest Retiree communities CONUS. Exchange ( Hayden Cartwright Act, 4 U.S.C dividend to support MWR programs or ; Camp Rilea, or Kingsley...
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