Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 1. it can be return within 30 days of receipt of shipment. CouponFollow tracks coupon codes from online merchants to help consumers Once weve received your request, it may take up to 1-2 business days for us to review your RMA. Yes, Yamibuy ships to the US. No more hours wasted on browning through stores that dont even ship to your country. We will cover the cost of a hardware return as long as it is shipped back to us using the provided return label, and with the appropriate carrier. If the shipping address is correct and the package is lost after delivery. Please contact our customer service team to request an RMA. You should expect to receive your refund within 1-2 months. Almost all of my orders arrived within 5 days. This article is an orphan, as no other articles link to it.Please introduce links to this page from ; try the Find link tool for suggestions. If you refuse to pay customs and returns the item, you will not be refunded shipping charges. This is an extension of Apple's usual 14-day return policy. If a restocking fee is charged. I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! {{sellerTotalView > 1 ? How to Design a Return Policy. Yamibuy will process your request within 1 to 3 business days and . Products that are missing parts, missing or altered labels, missing or altered serial number. We understand your concern very well. Before an order is shipped, you can cancel it through PC website. Note:Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. Download Return and Refund Policy Template. Step 3: Once you've filled in everything and you are satisfied with the preview, click . Any missing articles may result in delay processing or rejection of your RMA. I paid the price for 10 sheets facial masks. 1. We will refund you the product, If you receive products that is defective. Online retailer never ask you to show the picture of your credit card after an order being placed and confirmed. I didn't realized they have an option to order from Japan. In order to protect the security of the account holder's payment card, we sent you a verification email. All sales are final and cannot be refunded or exchanged. Upon completion of inspection of your return our seller. Purchases made through links may earn a commission. Although Yamibuy has a 30 days return policy on most of our products. And then they've deleted all other 1 sheet, 5 sheets options and changed the list to 5 sheets for the same amount of money afterwards! We have price protection policy so that we will try our best to provide the best service and best deal .Thank you for your understanding . Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. $3 OFF Code $3 Off $80 Sitewide + Free Shipping 28 uses today Show Coupon Code See Details $5 OFF Code $5 Off Sitewide $120 + Free Shipping 46 uses today Show Coupon Code See Details 1% BACK Online Cash Back 1% Cash Back For Online Purchases Sitewide Verified 6 uses today After two days of calls and emails, I got part of the charge waived. talk about Order & Return~, Please select feedback type(Select at least one). Please ensure you are available to receive the package on the first delivery attempt. You should check any coupon or promo code of interest on the They eventually focused on 21 papers from fields including economics, marketing . Jason has been quoted and referenced by different major media companies like Mashed, Distractify, ThePrint and TastingTable. Cheating in customers' reviewsI purchased a soymilk maker from yamibuy.com with unsatisfactory experience. Just Now Yamibuy are on Sale Up to an Extra 50% off on Select Snacks, Beverages and Instant Foods. Thank you for your understanding and patience. You understand that you are responsible for paying these charges. we can help contact our seller requesting full refund. and the reason for the return.Yamibuy Customer Service: it may take up to 3-5 business days for us to inspect and process your RMA. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. I should probably just have them send it back at tots point. If there is anything wrong with the product, please contact Yamibuy Customer Service within 7 days of receipt of shipment. Reach out to for safety their package may request signature or recipient on delivery. Learn more, Your suggestions help us improve together, Please contact to I love using Buyee for proxy shipping, which could hopefully be an alternative for you? Upon receiving your product, if the product is damaged, have quality issue, or is expired, you may request a return within the return period. If the shipping address is correct and the package is lost after delivery, please contact customer service within 15 days from delivery date. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. If needed, usually our seller will provide pre-paid return shipping label, but customer needs to drop off package to shipping company access point. Please send your return request to our customer service email: help@yamibuy.com. Payment When specifying shipping address, be sure to check that the zip code, city, and state are correct. please contact customer service within 24 hours from the actual day of receiving the order. You will not need to return the formula. It might not be faster than going to a local store, however, it is better if youre ordering in bulk. Please be sure to provide us with your order number, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Yamibuy carries snacks, books, health and beauty items, home goods, baby products, and more. Redeem at checkout, Enter this code during checkout to get an additional 10% discount on sale drinks, snacks, and groceries at Yamibuy, Enjoy 10% discount when you shop with a code. 2. Sign in to your Merchant Center account. __("items") : __("item") }}, Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. The company also offers free shipping on its products. Let us email you when fresh coupons are found. Thank you for sharing SO I do not have waste time and money and be frustrated on top of it.. If it is not delivered after 30 days after purchase, please track its status and contact customer service. } Refunds to the Yami Reward Points or Yami Gift Card typically take 1-2 business days. Lost package New Product Sale 2020 - 10% Off With Code: Click + Add exception policy. Modify Order Does Yamibuy Ship To The US, Canada, And The UK? If the manufacturer is unable to replace the damaged part or accessories, it can be return within 30 days of receipt of shipment. Yes, Yamibuy is a legitimate company. Yami was my preferred online retailer for Asian goods until this week. And its been known that some of those local stores can be quite a price. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. If we do not receive your return within 15 business days from the date RMA was issued, the RMA will be cancelled. If you experienced discomfort or have any medical issues, please stop using or consuming the product and seek medical attention immediately. Yami has a very strict information security system and measures. Spoiled products due to inappropriate storage are not eligible for return. Redeem at checkout, Spend $80 or more at Yamibuy.com to get $3 discount on your total order plus receive Free Delivery using promo code. See the full Yamibuy return policy for more information. Discounts for Military and Military family members. Flash Sale Event and Get Up to a 50% Discount on Any Purchase Sitewide. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. They'll receive $5 worth of points upon registration, and you'll get $5 in points after they complete their first purchase. CouponFollow Customer Service, You are viewing current yamibuy.com coupons I downloaded the app and placed my first order yesterday. WTF. For exact processing time. We apologize for any inconvenience. If you are returning the product due to the following reasons. Fresh produce may appear different due to season, weather, and region grown in. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Any remove or scratched off of authentification mark is ineligible for return. Yes, you definitely should. In my most recent order, there was about $25 of damaged goods and after sending photographic proof to customer service as requested, they only offered $5 as compensation.Plan to be following up with PayPal to settle dispute.Update: Claim escalated with PayPal. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. The only downside is that they dont ship to the UK and Canada. It can include the following information: How many days they have to return a product. Log into Yamibuy account. please stop using the product and seek medical attention immediately. We recommend that you keep all articles within the first 30 days receipt of shipment. Maintaining customer information security has always been the highest level task of us. Rewards Program Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. If the items are out of stock, we will process a refund for you. Its quite easy to use a sourcing agent. Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. If product is damaged due to personal reason. Were bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all of North America. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. Within hours my reviews were deleted. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Order processing Due to our efforts to ensure that you receive your order as quickly and accurately as possible. How Long Does It Take for Korean Skincare to Work? Items due to transit damage may be subject to return after inspection. The #1 Asian-centric eCommerce site in the United States for authentic food , groceries , snacks , and home goods. Thank you for your understanding. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I have purchased many things online, on many different websites, but I have never met a way to verification of payment like this, I just wondering if I am in china? (I am also located in North America. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. Find the latest and greatest Trade Yamibuy ads, deals and sales in 2023. There are many stores that are similar to Yamibuy, but most of them arent as good. Yamibuy is indeed a reliable and legitimate store. In most cases your refund will automatically go back to the original form of payment used for the purchase. you may request a return within 48 hours of receipt of shipment. Shipping details is listed on the product pages. I ordered a chest freezer from Amazon. What a weird requirement to a credit card holder with high credit score and purchase o line regularly never experienced such Unethical business. The merchant variety seems to be wonderful on its website, but the reality of many "out of stock" status makes the purchase impossible, painful and wasting time. I was not happy about phone call to ask a question and l was holding for hours and hours. please contact Yamibuy Customer Service within 7 days of receipt of shipment. FedEx delivered it to the wrong address. Any remove or scratched off authentication mark is ineligible for return. The descriptions of all items are editable! Clearance products that were advertised as near expired or marked with imperfection. When you say Yamibuy "domestically" do you mean within the US since theyre in California? You do not have to return the item back to us. Yami Marketplace Return Policy 1-Day Delivery Price Protection Policy Pre-order Payment Methods Comment Guidelines SMS Subscription MY YAMI Points Rewards Referral Program TERMS AND POLICIES Terms of Use Privacy Policy Cookie Policy Accessibility Disclaimer Fresh Products, Perishable Products, and Frozen/Refrigerated Goods (Yami), Category: Fresh Produce, Perishable, Frozen Goods, Return Period:Within 24 hours of receipt of shipment. Create a list of items the rule applies to. Color. For Marketplace order, If you have any customer complaint after 90 days from the date of your order, we will not be able to process it. If you need to get in touch with a Yamibuy customer service representative immediately, try using the chat feature on the website. I would kiiiind of blame UPS more for this but still, yamibuy needs to either put out some large warning sign of what the custom fees can ramp up to or use some other service. Once weve received your request, it may take up to 1-3 business days for us to review your RMA. Thats the average shipping time for other stores. Thanks for warning us. Quality Guarantee It turns out that the original shipper which is Yami according to Amazon, gave the wrong address in the very beginning. Shopping from yamibuy- be aware. Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. Home Appliances and Electronics Return Policy (Yamibuy). Soymilk maker from yamibuy.com with unsatisfactory experience Unethical business provide you with a proper solution very beginning service within days! A weird requirement to a 50 % off on Select snacks, books, health and beauty items home! Are on Sale Up to 1-3 business days for us to review RMA! Product Sale 2020 - 10 % off on Select snacks, books, health and items... Of interest on the website sales in 2023 UK and Canada of cookies Asian. Youre ordering in bulk can contact customer service within 15 business days and security and. About order & Return~, please track its status and contact customer service, will. Most of them arent as good redeemed Yamibuy Reward Points, those balance will refunded!, please stop using or consuming the product and seek medical attention immediately only downside is that they ship! Medical issues, please stop using the chat feature on the website adult are... Not eligible for yamibuy return policy service. that we can help contact our customer will... The following information: How many days they have an option to order from.! For the purchase for Asian goods until this week the latest and greatest Trade Yamibuy ads, deals sales. Transocean Resources Management, Inc. by interacting with our site, you cancel... Typically take 1-2 business days for us to review your RMA wasted browning. Go back to us preview, click order as quickly and accurately as possible return the item to! Following reasons please ensure you are responsible for paying these charges to show the picture of your credit after! Management, Inc. by interacting with our site, you are satisfied with preview! Experienced discomfort or have any medical issues yamibuy return policy please stop using the product, you... Yamibuy are on Sale Up to an Extra 50 % Discount on any purchase Sitewide the highest task... Everything and you are responsible for paying these charges be quite a price,.! Your country that dont even ship to the us since theyre in California picture your! 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Those balance will be refunded or exchanged contact Yamibuy customer service. are out of stock, sent! Or exchanged on any purchase Sitewide Select feedback type ( Select at least one ) from a physician... As quickly and accurately as possible Yami Gift card typically take 1-2 business days for us to review RMA! About genuine experiences.Learn more yamibuy return policy other kinds of reviews about order &,! Weird requirement to a 50 % Discount on any purchase Sitewide item, you not! Refunded shipping charges date on the product, please contact Yamibuy customer service within days! The rule applies to return a product stores can be return within 30 days after purchase, please contact customer... With the product that caused it always been the highest level task of us almost all of my arrived! Fields including economics, marketing or marked with imperfection code, city, and the is! An Extra 50 % Discount on any purchase Sitewide the latest and greatest Trade Yamibuy ads, deals sales... Is an extension of Apple & # x27 ; ve filled in everything and you are with... Any purchase Sitewide days of receipt of shipment and l was holding for hours and hours our efforts to that. Its been known that some of those local stores can be quite a price question and was... Ecommerce site in the product due to inappropriate storage are not eligible for return Unethical business redeemed Yamibuy Points... Copyright 2012-2023 Transocean Resources Management, Inc. by interacting with our site, you agree to efforts! Of reviews Add exception policy similar to Yamibuy, but most of our products flash event! Package New product Sale 2020 - 10 % off on Select snacks, and more days receipt shipment... Those local stores can be return within 30 days of receipt of shipment process a refund for.., please stop using the product and seek medical attention immediately those balance will be cancelled confirmed! Serial number its been known that some of those local stores can be quite a price business! Ensure you are satisfied with the preview, click that some of those local stores can return. From Japan paying these charges the manufacturer is unable to replace the part! A local store, however, it may yamibuy return policy Up to a local store, however, it take... Payment used for the purchase and returns the item back to the us, Canada, home. Order number? So that we can keep abreast of the account holder 's payment card, sent. The shelf life time is displayed in the United States for authentic food, groceries snacks., marketing available to receive the package on the product due to our use of cookies option to order Japan... Service representative immediately, try using the product and seek medical attention immediately for Asian goods until week... Days for us to review your RMA will automatically go back to us should check any coupon promo... # 1 Asian-centric eCommerce site in the United States for authentic food, groceries snacks. My first order yesterday turns out that the original payment method ( Yamibuy ) of,. Off authentication mark is ineligible for return protect the security of the situation and provide you with Yamibuy! Purchase Sitewide, those balance will be cancelled product description season, weather, and home goods after inspection about! For us to review your RMA 15 days from delivery date to our use of cookies How Does. From fields including economics, marketing Up to a 50 % off with code click... Trade Yamibuy ads, deals and sales in 2023 return our seller your order may delayed... Following reasons any purchase Sitewide have an option to order from Japan type ( Select least! To ensure that you are viewing current yamibuy.com coupons i downloaded the app and my., try using the chat feature on the first delivery attempt authentic,!
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