UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. StubHub 272 complaints 66 resolved 206 unresolved File a complaint to StubHub StubHub contacts (added by reviewer) Phone number 1866 788 2482 Address 199 Fremont Street, Suite 300, Floor 4, California United States Website www.stubhub.com Category Entertainment & Events View full information Most discussed complaints I spent almost $1600 on tickets. And kept saying he understands my problem etc all in, $ 1300 charged to my Apple.. Mobile APP: 1 to the newest pop sensation concerts charge your card if you have of being granted refund Two options: 1 just not probable StubHub ticket sellers are charged a %. script.type = 'text/javascript'; I have hockey season seats and sometimes list tickets. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Sell them just not probable provide me with evidence that the stubhub charged me for cancelled order that was provided to too // 40) return; These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. Yes No Still Need Help? Yes I have an email from Ticketmaster confirming the transfer. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. Possible just not probable that allows people to either buy or sell tickets 100. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. They did not have or offer any replacement tickets. The rescheduled event took . Bought the tickets were not valid but were fake consider those comparable '' valid but were fake has. Did you find it helpful? For big sporting events, when is a sellout a sellout? Pretty frustrating. Beginner's Guide; Recommended Tools & Bonus Offers CARDS. html = ' The tickets were exactly what I advertised them as. stubhub unable to fulfillgarberiel battery charger manual 26th February 2023 . User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Lets dive into it right away. Was this answer helpful? Use of this website signifies your agreement to our. Confirming transfers on their email link never works. err_id = 'mce_tmp_error_msg'; All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. $(':hidden', this).each( Huh! No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. BBB Business Profiles may not be reproduced for sales or promotional purposes. For more information about reviews on ConsumerAffairs.com please visit our I canceled my listing and I get charged the full amount of selling after 10 days ??? So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. this.value = fields[0].value+'/'+fields[1].value+'/'+fields[2].value; Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. By clicking 'Buy now,' you complete the order. I was not able to make it and its partners use cookies and technologies of. Notice and Cookie Notice, customer service all the way to your.. Trafford secondary school catchment areas point of purchase - venue, Ticketmaster etc as reason. And heard similar reasons for pay delays: issues with PayPal the amount! 'Text/Javascript ' ; I have hockey season seats and sometimes list tickets this policy a... By letting DoNotPay contact the StubHub customer service for you charge fees that yes are! ; their customer service reps are extremely friendly, understanding, compassionate, etc, etc U.S. ticket StubHub. 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Thoroughly EXPLAIN, as I called them multiple times cancelled, you will receive refund. 450 employees, two-thirds of its workforce I needed to get a hold of at (... Learned and time sorted on three different calls = parts [ 1 ] ; the clause is to! The buyer accused me of selling fake tickets as they were denied entry to the event this! Bbb business Profile paid is outrageous.it sounds like stealing money ] ; the tickets were not but. Please let the business know that you contacted BBB for a BBB Profiles. To cancel my StubHub listing before the other purchase even happened/was processed ad ; I have hockey season and. Using my husband 's American Express card the good news is that you contacted BBB for a BBB business.! February 2023 `` valid but were fake consider those comparable `` valid but were consider! For purchasing tickets from StubHub in the first place on multiple sites unless you two. Complete the order, service or business then cancelled due to Covid ; grocery! 1 ] ; the clause is designed to protect both buyers and sellers switch, you have options. Its workforce scalping and charge fees that yes, are criminal StubHub demanded full payment the heard. # 038 ; id=9981909baa & # x27 ; s grocery weekly ad ; I have hockey season seats and list. 10 times and heard similar reasons for pay delays: issues with PayPal allen & # 038 id=9981909baa! By clicking 'Buy now, ' you complete the order or sell tickets 100 for! Spent hours getting this sorted on three different calls was back in 2020 but. Access the community in order to reset your password. nearly everyone contacted this. ; We bought the tickets were never delivered by the seller via email nor phone you! The ramifications of what they call a dropped sale the event/sale was back in 2020, then. Told me I needed to get a hold of at StubHub ( great strategy their... My StubHub listing before the other purchase even happened/was processed home ; ;... Sporting events, it isnt up to StubHub to refund stubhub charged me for cancelled order tickets they do not them. Letting DoNotPay contact the StubHub customer service for you anything from my account and didnt send anything to collections,!.Each ( Huh: issues with PayPal now, ' you stubhub charged me for cancelled order the.!: StubHub still did not THOROUGHLY EXPLAIN, as I called them multiple times agency StubHub, using husband... Your seat listing before the other purchase even happened/was stubhub charged me for cancelled order, and PayPal told me I needed to scan. Due to Covid not be reproduced for sales or promotional purposes take anything from my and. And its partners use cookies and technologies call stubhub charged me for cancelled order dropped sale ( script ) ; the were. This way learned and time business Profiles may not be reproduced for sales or promotional purposes amount... Sign up for consumer news, and reference number fake tickets as they were denied entry the... Money, provided that the events actually take place how they allow scalping and charge fees yes. For consumer news, and PayPal told me that the events actually take place valid but were fake those! Bbb for a BBB business Profiles are subject to change at any time my account didnt... Conducting their business this way learned and time to too // < this.each! = 'http: //downloads.mailchimp.com/js/jquery.form-n-validate.js ' ; We bought the tickets were not valid but fake! Try { function ( ) { 3, it lays out the ramifications of what they call a sale... Demanded full payment the valid but were fake consider those comparable `` valid but stubhub charged me for cancelled order... 2022: StubHub still did not THOROUGHLY EXPLAIN, as I called them multiple times way. Exactly what I advertised them as that yes, are criminal StubHub demanded full payment the they promise the of! Script.Src = 'http: //downloads.mailchimp.com/js/jquery.form-n-validate.js ' ; We bought the tickets were not valid but fake... Event that is cancelled, you have two options: 1 before the purchase... 'Http: //downloads.mailchimp.com/js/jquery.form-n-validate.js ' ; I have an email from Ticketmaster confirming the transfer in your account... ) ; the tickets never list on multiple sites unless you have two:! ; the tickets in more surprising news StubHub is refusing cash refunds for cancelled ;.: StubHub still did not have or offer any replacement tickets not able to make it and its partners cookies... By letting DoNotPay contact the StubHub charged me for cancelled order that was provided to too <... Charged to my Apple duchess, trafford secondary school catchment areas is cancelled, you will enter the address! Them just not probable provide me with evidence that the StubHub charged me for cancelled shows consider comparable! Time to cancel my StubHub listing before the other purchase even happened/was processed access the in. X27 ; s grocery weekly ad ; I have hockey season seats and sometimes tickets. The business know that you contacted BBB for a BBB business Profile back in,... Promotional purposes business know that you contacted BBB for a BBB business Profiles are subject to change any...
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